How to use our files
We send our files out in the zipped format.. We create our files with the latest version of WinZip. This allows us to put all of your designs into one compressed file and to include instructions in PDF format. You must "unzip" the file before you can use the designs or see the instructions.
Please note: Embroidery Software (like Embird or Buzz Tools, etc) will not unzip the files correctly and may tell you that the file is invalid or corrupt. Please use a utility that was designed for this purpose.
You can purchase a copy of WinZip here:
Follow these steps to unzip a file:
- Download WinZip from the site linked above. Follow the directions on the website to install it on your computer.
- Open the email you received from us and use your email program to save the attached zipped file to your desktop
- Close your email program (or minimize it)
- Double click on the zipped file on your desktop to open it. WinZip will open the file for you.
- At the top of the window that opens, look for an icon that says "Extract"
- Click on that icon and make a note of where your files are going to go (it will be in the address line at the top of the screen).
- You can change the location if you want to by changing the path in the address field.
- Then click okay to unzip the files.
- Close WinZip
This will place the individual design files in the folder you designate. You can then load the design files into your machine or your machine's software.
There are also free programs that unzip files that you can download from one of these sites:
| 7-Zip | J-Zip |
The instructions will be in PDF format. This is the portable document format that nearly every computer can read. If your computer cannot open this file, please download the free reader from this site:
Install this file and then double click on the PDF file that has the instructions for the design set. You can read the instructions on your computer or print them out. This file will include a color sheet to show you the color stops in each design. For project sets, the instructions will also give you all of the instructions to finish the project.
Contact us:
